rite window complaints

The crew was outstanding. We pride ourselves on the quality work we provide, while delivering great customer service! themselves and their business on their profile. All our questions were answered and we set up a time for someone to come out and show us the windows. Built-Rite Windows Useful. RiteWindow is the only company I'll ever use again to replace windows. Customer Reviews & Testimonials | Rite Window The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. I was referred by a neighbor who is also very pleased with their windows. Reviews are different than comments. Rite Window will not even provide me a quote. KOHLER LuxStone Bath & Shower Consultation. Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. Darlene. I would assume they sell a no frills mid range vinyl window. Previous windows had major condensation problem to the point of freezing. This business is in an industry that may require professional licensing, bonding or registration. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. I suppose it saves money, but looks unfinished and cheap. Beware this gimmick THANKS to a GREAT TEAM!! They say they stand behind their product and they really do. Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. But overall happy with the outcome. some states require local or county level licensing and you should BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 4.2 Culture. All rights reserved. I would not hesitate to recommend RiteWindow as a business. Very organized, efficient, and most of all clean ! Help your neighbors make an informed decision. I didn't dispute the claim. Areas of Coverage: Rite Window services are available across the greater Boston metro area. I was pleased with the job. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. We at NEWPRO suggest you have a professional examine your doors. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. After the window were installed, found one lock inoperable. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. We have a policy of not providing quotes when the home is not yet owned by the party requesting the quote. They were very professional, communicative, paid great attention to detail, and left the work site clean. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. I am not upset. Great work. Other than new windows and a few stray staples from the old windows you would not know we had an install done. The price was good for the door and the company has good customer service. Rite Window Reviews maintain an average score of 87% across several online review sites. We are happy we went with them. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. Language. I was not pleased with overall process of the window installation. Reporter2060517 Sign in to contact user. I contacted Rite Window for a consultation and quote. Our entire experience with Rite Window has been outstanding! Hired and fired with-in a month because I couldn't close deals. 9, Report #453475. The life time guarantee is what Im disappointed with. The finished roof looks awesome! Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). I highly recommend Built-Rite Windows. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Excellent from start to finish. We are disappointed with our purchase and felt for over $6K, quality and install would have been better. I had 10 windows replaced this fall everything went according to plan. Rite Window Serves the Boston Region with Window Replacements, Doors, Roof Installation, Showers & Baths From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. Assuming professional installation, not a bad option if you can keep it at $500 installed. The installers were courteous and professional. We apologize for the misunderstanding. No other brands are offered. Thanks to this information, I will purchase from Rite Window. - This equates to a 4.34 out of 5 star rating on average. Read More, Custom residential and commercial awnings manufactured and installed. 8 windows and 3 bay windows replaced Continue reading . Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. Change. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. See below for more detailed descriptions and customer feedback on Rite Window. Rite Window is proud of our record and we welcome the scrutiny. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM During the transition a customer of the previous business filed a complaint with the Consumer Affairs Office because I had installed a front door that didn't meet their specifications. Copyright 2023 ProReplacementWindows.com All Rights Reserved. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We have signed the purchase and sale and have a closing date. Learn More Ready to Get Started? I wish every contractor worked the way they did. Finished Roof Looks Awesome! All rights reserved. They were clean, covered everything up when they were working so there was minimal dust. Nothing unusual. Have a piece of glass cut to replace the sealed damaged glass. Installed new windows and siding on front of house. There will be no attempts to upsell or pressure you to make a decision on the spot rather youll have a useful discussion with a knowledgeable representative from our company who will provide you with the information you need to make a wise investment. Ratings by category. Respectful and Courteous Continue reading . All was clean in the house. Find a Business Add Your Business The installation went fine. The windows look fantastic, we can already feel the difference of having new windows installed. The salesman (Wayne) was easy going, no pressure, and answered all my questions. No high pressure sales calls!!!! Please try again shortly. They put me on a list and kept me informed. No drafts this winter. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. Do your own research using online ratings, reviews and through phone interviews before hiring a company. Attentive, Honest, and Efficient Continue reading . 4.0 Job Security & Advancement. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. Keep up the great service!! I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. Your rating will help other customers make the smart choice when hiring. Hi Peter. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. Install was quick and easy, very professional team. Yes it was leaking when you came to give me an estimate for the job in the winter. We also hold a 5-Star rating from Guild Quality. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. KOHLER LuxStone Bath & Shower Consultation. The crew was fantastic, fast, and very professional. Thank you. The job and workmanship was great. Contact us today and schedule a free consultation. The apology should have come from him! Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. Our energy expenses went down dramatically. From the very beginning Rite Window stayed true to its reviews. They dont replace the window, they take out the guts, but leave the frame of the old window, and the replacement is an inset. Rite Window vs Window World: Which Window Replacement Company Is Better Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. These guys were great. For the best, most current pricing simply click the button below for an instant Windows price quote. offers a fully transferable lifetime warranty on its window products. Cant say enough about the product and personnel. First lets set the record straight about the roof. By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. I chose to work in this industry because Rite Window strives to help homeowners receive a quality product at the right price . What a scam! Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. Your opinion matters! It really looks great and we are looking forward to using it. on I am not sure if you will get this but if you do I would love a reply. Transparency and a Detailed Explanation Continue reading . Share. The fact of the matter is I am unable to do either.

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