rivian field service advisor salary
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Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. and work in a standing position for extended periods of time, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Works every day to deliver an exceptional customer experience. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Click the link in the email we sent to to verify your email address and activate your job alert. Als u dit bericht blijft zien, stuur dan een e-mail Remains flexible and responsive to changing conditions, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Basic mathematic skills to prepare and transact estimates and payments, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Apply for the Job in Field Service Advisor at United States, CA. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Career Development: We enable all employees to own their development. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Shifts may include evening, overnight, or early. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. By clicking Agree & Join, you agree to the LinkedIn. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Email. Car Sales Executive. Average salary. The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. Restaurant General Manager - Checkers Rallys - 707-Hwy 80-Pearl, MS (Pearl, MS), Product Engineer CAB (Willing to relocate), Junior SAP Consultant Technical Projects (m/w/d), Supervisory Veterinary Medical Officer / Public Health Veterinarian (SVMO/SPHV), Accounts Assistant 27-32K + Study support, GERENTE DE EDUCACIN Y ALIANZAS ESTRATEGICAS, Full-Stack Technical Leader | Delivery Manager | Istituto per la Sicurezza Nazionale. The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. Administratief medewerker Venlo (32-40 uur). More Rivian Sales salaries. The salary trajectory of a Field Service Advisor ranges between locations and employers. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Wenn Rivianis on a mission to keep the world adventurous forever. los inconvenientes que esto te pueda causar. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Salaries at Rivian range from an average of $73,787 to $160,200 a year. Get email updates for new Service Advisor jobs in St Louis, MO. Full-Time. Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Computer Troubleshooting Skill Help Desk Supervisor warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback, Understand, and explain the physical inventory process (preparation and execution), Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels, Understand and explain KPI's and metrics and their significance, Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn, Comfortably communicates with technicians and leads to promote clear communication channels. Get email updates for new Service Advisor jobs in San Francisco, CA. One salary reported. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Click the checkbox next to the jobs that you are interested in. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. Know Your Worth. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). This goes for the emissions-free Electric . By clicking Agree, I consent to our data usage policies as stated. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Engineering Based on 936 salaries Software Engineer 79 salaries Senior Software Engineer 41 salaries View More Business Based on 154 salaries Manager 32 salaries Field Specialist 21 salaries View More Reviews about pay and benefits. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Please help us protect Glassdoor by verifying that you're a pour nous faire part du problme. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. envie um e-mail para Click the checkbox next to the jobs that you are interested in. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). Service Advisor. Aydanos a proteger Glassdoor verificando que eres una persona real. Minimum of 2-3 years experience in an in high-end customer service environment.
