bt business contact
Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Your order number will look like one of these. Unfortunately, BT's phone system is not well designed. Online, report a fault with your broadband, phone, or BT email. Download it now and use your device to be totally on top of things: View, pay, and download your bills. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Raise a general billing enquiry. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. We always aim for 100% target availability, but sometimes things do go wrong. You need your order reference number. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. This is just a tiny fraction of the information contained on BT Business' contact page! Popular shortcuts Order number Track a fault Report a fault Starts with two letters followed by six or seven alphanumeric. By email Send message We aim to respond to your email within 48 hours - excluding weekends. Achieve a smarter digital future with our technology and business solutions for public sector providers. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Related Types of Business | Related Locations. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Starts with 5 or 6 numbers, followed by 6 numbers. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. There are lots of quick and easy options to manage your . Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. The BT Broadband forum is filled with useful information and questions asked by other customers. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. T&Cs apply. Monday - Friday. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Visit our online customer service help and support areas Contact BT . Weve got your order request and will be in touch soon to complete your order. Make sure you're always connected with mobile, broadband, phone systems and more. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. We offer reliable connectivity, but sometimes faults do occur. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? Get TalkTalk today for fast and cheap fibre broadband. We're one of the world's leading communications services companies. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. It was ten times as fast for half the price. Sometimes we can identify and fix a fault at the same time. That means you get fast, reliable speeds. Data privacy and security practices may vary based on your use, region, and age. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Price subject to survey and location. All prices exclude 20% VAT. Running cloud-based applications. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. We know that the internet is key to your business, and downtime means lost revenue. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. Broadband & internet BTnet Our SME solutions are for you. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. WhatsApp us, The quickest and easiest way to contact us. You'll get a PDF file to keep and print out. Search The Phone Book from BT to find contact details of businesses across the UK. You'll find it on your bill. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? track your order here. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. Its quick, easy and available 24/7. The developer provided this information and may update it over time. Weve even listed the BT opening hours so you dont make a phone call for nothing. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Whether you run a small or larger business, we have a BTnet solution for you. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Make sure youre always connected with mobile, broadband, phone systems and more. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. We're sorry but you need to use a different order tracker for that reference. one. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Maybe there's a problem with your order. Discover solutions that are built for your business, whatever you do. Sounds good doesnt it? From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. BTnet Express From 50Mbps Ideal for smaller businesses Otherwise, please make sure you've got a business reference and try again. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. We aim to fix any faults within five hours day, night, or weekends. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. track your order. You can do lots of things without picking up the phone. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. That means you get fast, reliable speeds. Best if you're on your mobile. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. If you have an issue you can find out if is just you, or impacting others in your area. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. How to Contact BT Openreach? Every single time. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. BT Business App Save time, manage your account, and check your services at your fingertips To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. 0 to 5 employees,250+ employees,6 to 249 employees. More information and review your options. Hosting video calls. However, a well-designed system should route a customer to the right person. Suitable for smaller businesses who need more than what broadband can offer. That means there are no busy periods or dips in data service to worry about. Representative Office. These cookies allowed us to study how users navigate on the website. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. All connections are subject to survey. Starts with VOL followed by three and eleven numbers, Oops. WhatsApp us, The quickest and easiest way to contact us. Free from UK landlines. Its quick, easy and available 24/7. the new account(s) in My Permissions.Go to My permissions. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. Sharing files. Discover solutions that are built for your business, whatever you do. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Try contacting support if you still can't track your order. BT Business App Save time, manage your account, and check your services at your fingertips The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. Compare leased line pricing and find the best fit for your business. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Our purpose is as simple as it is ambitious: we connect for good. Dont miss our hassle-free ways to help yourself. Sorry, something went wrong. Search The Phone Book from BT to find contact details of businesses across the UK. Available 24/7Free from UK landlines. Contact sales. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. Get help for all your BT Business products and services. So you get the same service, and it could save you time too. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Its consistent, reliable connectivity for your business. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. As your business grows, the demands on your internet connection grow too. Mobile costs may vary. Weve broken down each way you can contact BT so you can choose the best option for you. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. In some cases, BT might need a little time to investigate your complaint and find the best course of action. If you need help quickly, use the other contact options. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Prices ex VAT. This will involve a complete review of your complaint to make sure nothing has been missed. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Use the contact options below once you have placed your order. Our insights and events hub is your go-to destination for help and advice on the future of your business. Has hybrid work affected my offices bandwidth needs. Available 24/7. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Click on the button below to track the parent order. Report a fault online to put things right. Small and medium businesses Got up to 250 employees? The quickest and easiest way to contact us. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Rest assured that your call is really important . Help and support; Contact BT; Back. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. Lessons BT Business Teach Us BT broadband complaints. Search The Phone Book from BT to find contact details of businesses across the UK. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Fix Problems and faults Contact Chat, phone, or email Contact us about. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. We have a range of ways to get in touch for new and existing customers. You can do lots of things without picking up the phone. business BT business solutions Work faster, smarter, safer, and stay connected with your world. When you have a broadband connection, you share your bandwidth with others. If you're on your computer, you can download WhatsApp for Desktop. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. The solutions we sell are integral to modern life. Mobile costs may vary. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. Fix Problems and faults Contact Chat, phone, or email Contact us about. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Mobile costs may vary. If you need help quickly, use the other contact options. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. Message. How to Buy an Online Listing . Tavis House London WC1H 9NA | 020 7820 6770 . Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. That's why we've been named as a leading service provider by Gartner. Choosing a BT phone number or contact method is important to get a better customer service experience. Get answers to all your questions here. When you run the tests online, well ask you simple questions, and let you know how well put things right. Our great-value business broadband offers fast speeds and a reliable connection. Broadband not working properly? Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Whatever industry youre in, weve got tailored solutions to help your people work smarter. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. If you need to write to us, please check the back of your bill for the right address to use. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. It's a little bit too early to track your order yet. Be confident about transforming your business. Mobile costs may vary. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. If you're on your computer, you can download WhatsApp for Desktop. Terms and Conditions apply. 0330-123-4567 from a mobile Want to write to us? When people connect, there's no limit to the good they can do. Download it now to be totally on top of things: View, pay, and download your bills. In order to view the dashboard you will need to add This means finding the right BT phone number can be more difficult than you first thought. I understand that any big company has large numbers of employees. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Using Wi-Fi that doesnt drop. BT Business broadband, phone line, email or Cloud Voice services not working properly? Our SME solutions are for you. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Best if you're on your mobile. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. We aim to respond to your email within 48 hours - excluding weekends. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Download our Service Level Agreement to find out more. Read more about our network latency here. When you have team members working from different locations, a connection you can rely on is more important than ever. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services The BT phone number and IVR options are available in the table below. You need your billing account number. Location. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Website. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. We only collect anonymous data. You can find our standard Terms and Conditions at www.bt.com/terms. Well need your site address and postcode, and an overview of what youll be using your connection for. Simply follow the instructions and you might not need to call BT Broadband. Complete account control at your fingertips. Cookies used for marketing and advertising purposes. Report a fault online to put things right. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. If the system doesn't recognise what you've said, you will be able to choose from the options menu. Monday - Saturday08:00 - 18:00Free from UK landlines. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. It is chaired by the chief executive. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Got up to 250 employees? Try contacting support if you still can't Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Mobile costs may vary. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Looking for help placing an order? We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site.
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