solis data logger offline

solis app gone off-line MATTYON Apr 14, 2022 hi all my Solis app has stopped giving info since about 1 am with message "Current plant offline, Please check network connection of plant device" i wont get to it until tonight has anyone seen this before is it just the wifi (or has the whole system gone down) and will re-booting the system put it right Sorry we couldn't be helpful. If there are symbols in the password, it must be changed or the logger will not connect to it. Copyright@2020 Ginlong Technologies All rights reserved. Hi Everyone, I got some help with the Ginlong Wifi and I have been able to set the system up and log onto the Ginlong monitoring websitebut the system says it is 'loading' but no data is shown on the site. Solis inverter - Ginlong data logger Solar, Batteries & Technology Questions and discussion about solar, batteries, and other renewable energy technology Solis inverter - Ginlong data logger Comet 08-05-2018 09:43 PM 6 Replies 1 Like 45040 Views Hi We have just had a solar system installed. We recommend something with a larger screen. This is to (1) ensure you have the correctWiFipassword and (2) ensure there is a strong enoughWiFisignal at the inverter for there to be a stable connection. You can learn more about what kind of cookies we use, why, and how from our Privacy policy. Yes Solis WiFi Loggers Network Strength Requirements, Solis Home Professional - Generation 2 Monitoring Platform, Account Transfer to New Monitoring Platform, Adding End-User (Customer) to Plant for Monitoring Access, Selecting Inverter Drivers on AlsoEnergy PowerTrack Monitoring, Inaccurate Production Data on Monitoring Portal, Registering Installer Account on G2 Portal, Setting Up Agency Access to Plant Monitoring, Enabling SMS Notifications on SolisCloud App, How to Create an Installer Account on SolisCloud, Create Sub-Organizations, & Manage Sub-Accounts, Deteccin falla de arco y solucin de problemas, Pantalla en blanco / LCD en blanco / Sin luces. Open a web browser and enter "10.10.100.254" into the address bar 4. The scripts will process data from the WiFi and LAN Data . how to set up wifi stick in Solis inverter | Solis Data Logger Setup - YouTube 0:00 / 4:51 how to set up wifi stick in Solis inverter | Solis Data Logger Setup Infinite Laboratory. Sorry we couldn't be helpful. When I am logged into the data logger via wifi the status says that it is connected and when I test the connection on the server page it seems to be all good. The warranty shall be executed by the terms included here but not limited to PO/Pl/Cl of goods. Log in to the page , the username is "admin" and the password is also "admin" 5. Data Logging Stick: GPRS/WiFi. When there is a problem with any of the Solis inverters, plant operation and maintenance (O&M) professionals will appreciate that the GinlongPro APP will connect to the inverter's data logger. Verify the address is set to "1". How do you connect Solis? I haven't been able to log onto it after many attempts. 125K Multi-Input Inverter: No Paralleled DC Strings Allowed! This process can also be used to move a Solis Data Logger from one site to another. *, We appreciate your effort and will try to fix the article. When the network environment of the plant has a firewall, you need to add the server information to the white list of the firewall. Required fields are marked *. You will have full control of your system whenever and wherever you are. Trying to connect to 5GHZ signal (Solis DLS-W only supports 2.4 ghz signals), 4. Solis WiFi Loggers Network Strength Requirements, Solis Home Professional - Generation 2 Monitoring Platform, Account Transfer to New Monitoring Platform, Adding End-User (Customer) to Plant for Monitoring Access, Selecting Inverter Drivers on AlsoEnergy PowerTrack Monitoring, Inaccurate Production Data on Monitoring Portal, Registering Installer Account on G2 Portal, Setting Up Agency Access to Plant Monitoring, Enabling SMS Notifications on SolisCloud App, How to Create an Installer Account on SolisCloud, Create Sub-Organizations, & Manage Sub-Accounts, Deteccin falla de arco y solucin de problemas, Pantalla en blanco / LCD en blanco / Sin luces. View the total data of your PV plant. Copyright@2019 Ginlong Technologies All rights reserved, Dec-17-2019, Go Solis Webinar: 2020 CA Solar Mandate Compliance with Solis Inverters, Feb-11-2020, Go Solis Webinar: New Solis 125K 1500V Inverters plus AlsoEnergy: Better ROI for 2-40 MW Systems, Mounting, Wiring, and Commissioning 4G Single Phase Inverter - Video, Solis and the Tigo TS4 Platform; Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Contacting Technical Support for Solis Partners, Contacting Technical Support for Your Region, Go Solis 2020 Webinar #7: Testing Solis Inverters Beyond Certifications with PV Evolution Labs, Go Solis Mini Exchange#1: An Introduction to Energy Storage System, Go Solis Webinar #1: 2020 California Solar Mandate with Solis Inverters (12/17/2019, U.S.), Go Solis Webinar #2: The New Solis 125K 1500V Inverters plus Also Energy (2/11/2020, U.S.), Go Solis Webinar #3: Solis Hybrid Energy Storage Inverter with LG Chem (2/11/2020, U.S.), Go Solis Webinar #4: Solis Commercial Inverters (4/21/2020, U.S.), Go Solis Webinar #5: Solis inverters and SunSpec Alliance (5/5/2020, U.S.), Go Solis Webinar #6: Solis and Tigo TS4 Platform - Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Go Solis Webinar #8 Solis Inverters and SunSpec Alliance: The Importance of SunSpec CSIP 2030.5, Ginlong Solis: Standard Lead Time from Ningbo to USA/Canada, How to Determine the Firmware Version of your Solis Inverter, Lowering Output Power of Single Phase Solis Inverter, MA Compatibility Between Single Phase 4G and 2G inverters, Solis 3PH and CSI GS Product Number and Description 20180331, Starting Serial Numbers and HMI VER- ISO-NE / Rule 21 P1 and P3, String Sizing for 1P and 3P Inverters. Otherwise, the communication quality may be affected. Did you find it helpful? This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. The delay in putting it in place was due to a bug/update issue. If you hate cookies, or are just on a diet, you can disable them altogether too. Reliability Safety Capacity WiFi Data Logger. Solis WIFI Stick Troubleshooting TOP 5 Issues: 1. Internal DC Short: In the inverter head, or the wirebox? A Solis 5K inverter is used here as an example.Please follow the instructions below:Install the datalogger: NOTEOnly rotate the black circle, not the sliver cover. AC Voltage Offset Procedure and Firmware Requirements, Service - Modbus Issues - Troubleshooting, LCD Protective Sticker Replacement Procedure. Establecer el estndar de red personalizado Definido por usuario, Valores de la configuracin USER DEF para red 240v y 480v, Procedimiento de actualizacin remota de firmware, Reduccin de la potencia de salida del inversor Solis monofsico, Instalacin de cable RS-485 con conector circular, Configuracin de la direccin en inversor trifsico, Restablecer WiFi-Stick a la configuracin de fbrica, Registro de usuario final al sistema de monitoreo. Once the logger is scanned it will be added to the system. Well also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser. If you are verifying the connection on m.ginlong.com or pv.ginlong.com please allow 5-10 minutes for the updates to appear. The replacement is working brilliantly. What do I do next? Well also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser. Solis Inverter Data Logger Issue. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:-Reorient or relocate the receiving antenna.-Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-Consult the dealer or an experienced radio/TV technician for help. You can learn more about what kind of cookies we use, why, and how from our Privacy policy. Please follow the instructions below: Step3: Use your mobile phone to send a text message to the SIM card in the stick. 2. Thanks Peter. Gua rpida de instalacin del sistema de monitoreo para Mxico y Centro Amrica. Solis datalogger installation instructions APP Enso Circle Space 2.1K subscribers Subscribe 84K views 3 years ago This instructional video shows you how to setup the WIFI monitoring on your. Apologies for the long story below. Select Network, fill in the IP address assigned by the router/network administrator, Let us know how can we improve this article! Shows the connection status between the datalogger and the inverter. 5. 125K Multi-Input Inverter: No Paralleled DC Strings Allowed! 2.4 GHz. *, We appreciate your effort and will try to fix the article. logger's local network which allows you to link it to the home network. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 2. cordless phone, concrete wall, PV panel and metal wall, to ensure the communication quality. Simple connectivity has your Solis solar system online in just a few steps delivering ongoing comprehensive data analysis and fault finding anytime, anywhere. You should see a message that says "Bound Successfully" and now you will need to set up the logger on the localWiFinetwork. This is to (1) ensure you have the correct, password and (2) ensure there is a strong enough. Solis Plant Offline, Please Check Devices and Netwo. This device complies with part 15 of the FCC Rules. A Solis 5K inverter is used here as an example. Administrators, Computer Games Moderators, Sports Moderators, https://www.boards.ie/discussion/comment/118925467#Comment_118925467, https://www.boards.ie/discussion/comment/118925665#Comment_118925665, https://www.boards.ie/discussion/2058241657/solis-app-gone-off-line, https://www.boards.ie/discussion/comment/118926624#Comment_118926624, Music Production Commercial In general you want to ensure the router is not blocking the IP address from the WIFI stick. This article is a guide for how to replace a Solis Data Logger on an existing system: one that has already been created in SolisCloud. When configured correctly (see below), Solis invertors will send data about their performance every 5 minutes to code waiting to receive the data. Step2: Enter your account and password, then click the Register. Connect to the datalogger - AP_XXXXXXXXXX, 3. 57 Jintong Road, Binhai Industrial Park, Xiangshan, Ningbo, Zhejiang, 315712, P.R.China.Tel: +86 (0)574 6578 1806Fax: +86 (0)574 6578 1606Email : info@ginlong.comWeb : www.ginlong.com, solis SOL-DLS-W Data Logger Wifi Stick Introduction Data Logger Wifi Stick Is mainly used: 10 inverters 10 realize, solis GPRS Stick Datalogger Delivery Content 1 GPRS stick 1 GPRS Antenna 1 Quick Installation Manual 1nstall the, BRP069B45 FTX-K (20/25/35), ATX-K (20/25/35), FTXTP-K (25/35), FTXP-K (20/25/35), ATXP-K (20/25/35), ATXTP-K (25/35) FTX-K (20/25/35), ATX-K (20/25/35), FTXTP-K, Your email address will not be published. Copyright@2019 Ginlong Technologies All rights reserved, Dec-17-2019, Go Solis Webinar: 2020 CA Solar Mandate Compliance with Solis Inverters, Feb-11-2020, Go Solis Webinar: New Solis 125K 1500V Inverters plus AlsoEnergy: Better ROI for 2-40 MW Systems, Mounting, Wiring, and Commissioning 4G Single Phase Inverter - Video, Solis and the Tigo TS4 Platform; Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Contacting Technical Support for Solis Partners, Contacting Technical Support for Your Region, Go Solis 2020 Webinar #7: Testing Solis Inverters Beyond Certifications with PV Evolution Labs, Go Solis Mini Exchange#1: An Introduction to Energy Storage System, Go Solis Webinar #1: 2020 California Solar Mandate with Solis Inverters (12/17/2019, U.S.), Go Solis Webinar #2: The New Solis 125K 1500V Inverters plus Also Energy (2/11/2020, U.S.), Go Solis Webinar #3: Solis Hybrid Energy Storage Inverter with LG Chem (2/11/2020, U.S.), Go Solis Webinar #4: Solis Commercial Inverters (4/21/2020, U.S.), Go Solis Webinar #5: Solis inverters and SunSpec Alliance (5/5/2020, U.S.), Go Solis Webinar #6: Solis and Tigo TS4 Platform - Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Go Solis Webinar #8 Solis Inverters and SunSpec Alliance: The Importance of SunSpec CSIP 2030.5, Ginlong Solis: Standard Lead Time from Ningbo to USA/Canada, How to Determine the Firmware Version of your Solis Inverter, Lowering Output Power of Single Phase Solis Inverter, MA Compatibility Between Single Phase 4G and 2G inverters, Solis 3PH and CSI GS Product Number and Description 20180331, Starting Serial Numbers and HMI VER- ISO-NE / Rule 21 P1 and P3, String Sizing for 1P and 3P Inverters. on solis S3-WIFI WiFi Stick Datalogger Installation Guide, solis GPRS Stick Datalogger Instruction Manual. Open the SolisCloud app on your phone. Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide Michael Allen Modified on: Tue, Oct 4, 2022 at 2:54 PM. SolisCloud intelligent software enables systems to be commissioned, monitored and maintained remotely saving time and money for installers and empowering system owners with all the data they need. Data Logger into the port and be sure to secure it by tightening the black connector. If the WIFI stick shows the inverter but you don't have data on the monitoring portal follow these steps: If it is not pingable verify the router password again. Then click the Its flashing. Monitoring Accessory Configured But Still Won't Link? Connect wifi to the Wi-Fi stick to the interface on the inverter 2. If you are scanning the loggers then be sure to scan the bar code on the logger itself and not the one on the inverter's spec label, see examples of the logger bar codes below: Step 1: Use your phone to scan the QR code to download and register the Solis Cloud APP. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Start by pulling up the site on SolisCloud - tap "Plant" in the bottom left corner and then find the desired site in the . If it is set to one verify the WIFI stick has a good connection to the inverter. The consent submitted will only be used for data processing originating from this website. Status indicator, easy to display working status, RESET button, one key to send data, convenient debugging, Number of connected inverters (Connect the inverters by RS485 cables. Dataloggers can be scanned or added manually by entering in the serial number. RHI-1P(5-10)K-HVES-5G Operation & Troubleshooting, Arc-Fault Alarm Troubleshooting for RHI-1P(5-10)K-HVES-5G, Advanced Hybrid DSP Issues - Replacing the DSP Board, Export Power Set and FailSafe Configuration, MET_Comm-FAIL and RS485 Fail Troubleshooting, Modbus Communications for RHI-1P(5-10)K-HVES-5G-US, Solis String-Level RSD Troubleshooting Procedures, Solis-(75-100)K-5G Tigo MLRSD Transmitter Disabling, Solis-1P(5-10)K-4G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G Tigo MLRSD Transmitter Disabling, Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide, Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide, Solis DLS-W WiFi Data Logger Installation Guide, Solis Cellular Data Logger Installation Guide, Solis DLS-C Cellular Data Logger - Carrier Compatibility, WiFi Stick Not Working With WiFi Extender Network. Connect the data logger to the corresponding 4-pin COM port of the inverter. It is highly recommended to first connect your phone to the home network that you wish to connect theWiFilogger to. AGL replaced it free of charge. Solis monitoring system is centered around photovoltaic power station, focusing on service operation and maintenance, Remotely controlled,adopting plug and play connection.Solis monitoring system can be monitored remotely by WIFI to provide users accurate and comprehensive data analysis and fault alarm at any time and place,, make product operation . Thanks for your help, my data logger looks like it is faulty. 2. Go to your WIFI Connections 2. You can select the corresponding server information according to the model of data logger used by the plant. it has come back on line, so it is obviously a connection issue, Xi Jinping must have forgot to reboot the GFW this morning, Copyright 2000- 2023 Boards Software Limited, If you have a new account but are having problems posting or verifying your account, please email us on, Hello All, This is just a friendly reminder to read the Forum Charter where you wish to post before posting in it. It used to come back eventually but sometimes I went up to the attic and just unplugged it from the inverter for a second and then put it back in. 1: Connect LAN stick to operational inverter to provide power to LAN stick. Data Logging Stick: S2-WL-ST. Support WiFi and LAN communication / Plug and play, quick installation . my Solis app has stopped giving info since about 1 am with message "Current plant offline, Please check network connection of plant device", is it just the wifi (or has the whole system gone down) and will re-booting the system put it right. I had to go up to the attic and actually point the antenna towards my router. Never lost connection since, so yeah you're probably having WiFi range issue. The decision to disable the feature was made via a poll last year. ContactPlease contact us if you have any technical problems in terms of the product. Step1: Select Owner or Installer for email address registration. did it re-connect on its own or did it need a re-boot. RHI-1P(5-10)K-HVES-5G Operation & Troubleshooting, Arc-Fault Alarm Troubleshooting for RHI-1P(5-10)K-HVES-5G, Advanced Hybrid DSP Issues - Replacing the DSP Board, Export Power Set and FailSafe Configuration, MET_Comm-FAIL and RS485 Fail Troubleshooting, Modbus Communications for RHI-1P(5-10)K-HVES-5G-US, Solis String-Level RSD Troubleshooting Procedures, Solis-(75-100)K-5G Tigo MLRSD Transmitter Disabling, Solis-1P(5-10)K-4G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G Tigo MLRSD Transmitter Disabling, Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide, Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide, Solis DLS-W WiFi Data Logger Installation Guide, Solis Cellular Data Logger Installation Guide, Solis DLS-C Cellular Data Logger - Carrier Compatibility, WiFi Stick Not Working With WiFi Extender Network. If its not either move the inverter closer to the router, the router closer to the inverter or use a repeater to boost the strength. I've recently installed a 6.6kW system for my home with a Solis Inverter. Step 2: Input the information about the plant as required. You will need to have the, Unscrew the protective cap over the green COM port on the bottom of the inverter's wire box. Go to the web browser and go to 10.10.100.254 and password is admin:admin. If you run through the setup wizard and are still having problems I suggest you contact them. 1. I need a better guide to enable me to connect via an Apple Mac and PC. Establecer el estndar de red personalizado Definido por usuario, Valores de la configuracin USER DEF para red 240v y 480v, Procedimiento de actualizacin remota de firmware, Reduccin de la potencia de salida del inversor Solis monofsico, Instalacin de cable RS-485 con conector circular, Configuracin de la direccin en inversor trifsico, Restablecer WiFi-Stick a la configuracin de fbrica, Registro de usuario final al sistema de monitoreo. Let us know how can we improve this article! This video will. S-Energy 320W modules, Terminal Torque Specs by Inverter Model Series, Advisory Bulletin July 2019 - New DC Switch Color of Red on Single Phase, Application Notes: Rapid Shutdown AC Wiring with Multiple Inverters, Rule 21 Phase 1 July 26th Changes 1P and 3P, Solis RSD Letter For Jurisdiction Acceptance, Spring Terminals Installation and Removal, RHI-1P(5-10)K-5G with BYD HV Commissioning Guide, Solis RHI-1P(5-10)K-HVES-5G Installation Guide, 5 of 20 - Installing the External Meter and CTs, 7 of 20 - Inverter Menu Overview and Selecting the Grid Standard, 8 of 20 - Installing & Commissioning the BYD B-Box HV Battery, 9 of 20 - Installing LG Chem RESU10H Battery (Mounting), 10 of 20 - Installing LG Chem - Wiring and Commissioning, 11 of 20 - Energy Storage Operating Modes - Self Use, 12 of 20 - Energy Storage Operating Modes - Feed-In-Priority, 13 of 20 - Installing the Solis Autotransformer, 14 of 20 - Installing the Backup Loads Subpanel and Selecting Critical BreakersLoad, 15 of 20 - Energy Storage Operating Modes - Backup and Off-Grid Modes, 17 of 20 - Module-Level Rapid Shutdown (MLRSD), 18 of 20 - SolisCloud Monitoring Platform, Installation Overview & Single-Line Diagrams, Solis Inverter Alarm Codes (Complete List), NO-Grid Fault - The inverter does not recognize the AC grid, Firmware Updating Guides & Firmware Files, Solis Inverter Current Firmware Versions [Master List], RHI-1P(5-10)K-HVES-5G inverters DSP firmware updating process, RHI-1P(5-10)K-HVES-5G inverters HMI firmware updating procedure, Solis-1P(3.6-10)K-4G inverters DSP firmware updating process, Solis-1P(3.6-10)K-4G inverters HMI firmware updating process, Solis-(25-40)K-4G inverter DSP firmware updating procedure, Solis-(25-40)K-4G inverter HMI firmware updating procedure, Solis-(50-66)K-4G inverters DSP firmware updating procedure, Solis-(50-66)K-4G inverters HMI firmware updating procedure, Solis-(75-100)K-5G-US inverter DSP Firmware Updating Procedure, Solis-(75-100)K-5G inverter HMI Firmware Updating Procedure, Solis-125K-EHV-5G inverter DSP firmware updating procedure, Solis-125K-EHV-5G inverter HMI firmware updating procedure, Solis-(185-255)K-EHV-5G inverter DSP firmware updating procedure, Solis-(185-255)K-EHV-5G inverter HMI firmware updating procedure, Setting a custom (user-defined) grid standard, US Grid Standards (values) // confidential //.

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